FAQs

How much is the shipping cost ?

Generally speaking, the total shipping cost will depend on the following factors:

The shipment method you choose (we offer USPS First Class Package: $4.99)

The destination country that the package ships to;

The number of items you order, as well as the total weight and volume (size) of the package.

Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed.

How long will it take to receive my order?

Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)

Do you accept returns?

We gladly accept returns for unused conditions with the original packaging. We do not accept returned items that’s worn, damaged, washed or altered in any way.

Do you ship internationally?

Unfortunately, currently we are shipping within the US only.

Can I cancel the order I just placed?

Except for custom products, it is possible to cancel your order if you email us within 5 hours of placing your order. In addition, you can always return your item once it comes for a full refund including the shipping costs.

I have other questions.

No problem! Email us at support@morioshop.com and we’ll be happy to help you out.

Is all of your merchandise new?

Yes, all of our merchandise is new and not worn.

What if I received an incorrect or defective item?

Please contact us (support@morioshop.com) for a FREE RETURN LABEL. We’ll of course have the correct item sent out to you right away!

Do you offer discount codes?

Yes, we do offer standard discount codes some period during a year; however please follow our website for updated information. Not a member? Please sign up now. Also, make sure and sign up for our email list so that you don’t miss out on special offers.

Do you offer Bulk Pricing?

We offer bulk pricing on orders of 100 pieces or more. If you would like to request a Bulk Quote you can email us for a better deal and our Sales Team will provide you with a quote.